Mistake 1: a polished email means ship it
Key points
- Mistake 2: giving terms without checking credit
- Mistake 3: the advance-payment switch
- Mistake 4: mixing sample order with production order
- Mistake 5: ignoring country and political risk
- CNTOSEA's anti-fraud checklist
Going global, the most common trap is treating a formal email as proof a buyer exists. Scammers use look-alike domains (o swapped for 0, an extra letter) with convincing inquiries. CNTOSEA advises: verify the website, social and registry first, then talk shipment.
Mistake 2: giving terms without checking credit
A new buyer asks for 60-day terms and many factories agree to be polite. Receivables pile up and slow. Better: new buyers start small, cash on delivery, or cover the receivable with export credit insurance.
Mistake 3: the advance-payment switch
A high-frequency scam: pay a small deposit to build trust, then claim "finance changed" and redirect the balance to another account. Any payee change must be re-confirmed by phone or video, outside the original email thread.
Mistake 4: mixing sample order with production order
A smooth sample does not make a big order safe. Larger amounts mean more steps and deeper checks: buying history, bank standing, Sinosure limits. Don't let sample trust replace production-order review.
Mistake 5: ignoring country and political risk
Some markets have tight FX controls or sudden sanctions. Screen with Sinosure's country-risk guide before going global, list high-risk markets separately and approve them case by case — far easier than chasing payment later.
CNTOSEA's anti-fraud checklist
- Verify domain/email first; spot look-alikes instantly;
- New buyers: cash on delivery or insured; no easy terms;
- Payee change must be re-confirmed by phone or video;
- Big orders vetted deeper than samples; check standing and limits;
- Country risk on Sinosure guide; high-risk markets listed apart.
CNTOSEA builds "buyer-verification SOP + credit insurance" into the standard export digitalization package. Going global needs growth, but first make sure the payment comes back.
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How do I spot a look-alike email fast?
Check domain spelling (o/0, extra letters), WHOIS registration age, and cross-match website and social. If unsure, confirm identity by phone or video.
Must new buyers pay before shipment?
For small orders, yes. To extend terms, cover the receivable with export credit insurance so buyer default shifts to the insurer.
What is Sinosure and is it useful to factories?
China's policy export-credit insurer covers buyer bankruptcy, default and refusal. SMEs can enroll; it is the baseline tool against fraud and bad debt.
Where do I check country risk?
Use Sinosure's country-risk guide and the SMERI SME export-risk index; approve high-FX-control or sanctioned markets on a separate list.