Privacy Policy

We respect and protect the personal information of every visitor and client in accordance with the law. Before using this website, please learn how we collect, use, and protect your information.

Effective Date: September 5, 2026Last Updated: September 5, 2026

1. Who We Are

This website (www.cntosea.com) is operated by Guangdong CNTOSEA Information Technology Co., Ltd. (hereinafter referred to as "we" or "us"), located at Nanxin Industrial International, No. 86 Hongtu Road, Nancheng, Dongguan, Guangdong, China. We take your personal privacy seriously. This Policy explains how we collect, use, store, and protect your information when you visit this website and use our services.

2. Information We Collect

1. Information You Provide Voluntarily

When you contact us for inquiries via consultation forms, WeChat, telephone, or other means: your name, phone number, WeChat account, email address, company name, and product/business information;
After a cooperation agreement is reached, other materials necessary for the performance of the service contract.

2. Information Collected Automatically

When you visit this website, our servers automatically record your IP address, browser type, time of visit, and pages visited, for the purposes of safeguarding website security and improving the browsing experience;
This website uses cookies and similar technologies to remember your browsing preferences. You may refuse or clear cookies through your browser settings, which may affect the availability of certain features.

3. How We Use Your Information

To respond to your inquiries and provide you with global expansion plans, materials, and services;
To provide you with operational support, coaching, and after-sales support during the term of our cooperation;
To conduct anonymized traffic analysis and statistics in order to improve website content and user experience;
For any other purposes with your explicit consent.

We will not sell your personal information to any third party.

4. Sharing and Disclosure of Information

We will only share your necessary information under the following circumstances:

With your prior explicit consent;
As necessary for the performance of the service contract (e.g., engaging a hosting provider to deploy your website);
As required by mandatory demands of laws and regulations, judicial authorities, or administrative authorities.

5. Storage and Protection of Information

Your information is stored on servers located within the People's Republic of China. We protect your information through technical and administrative measures such as access controls and transport encryption (HTTPS) to prevent unauthorized access, disclosure, alteration, or loss. Inquiry-related information is generally deleted or anonymized within 24 months if no cooperation agreement is reached; information of cooperating clients is retained in accordance with the contract and applicable legal requirements.

6. Your Rights

To access and correct the personal information we hold about you;
To request that we delete your personal information;
To withdraw consent previously given.

To exercise the above rights, please contact us via email at info@cntosea.com, and we will process your request within 15 business days.

7. Protection of Minors

This website is intended for business clients and is not directed at minors. We do not knowingly collect personal information from minors.

8. Updates to This Policy

We may update this Policy from time to time. Any updates will be published on this page together with an updated "Last Updated" date. In the event of material changes, we will notify you in a prominent manner.

9. Contact Us

If you have any questions, comments, or complaints regarding this Policy, please contact:

Company Name: Guangdong CNTOSEA Information Technology Co., Ltd.
Address: Nanxin Industrial International, No. 86 Hongtu Road, Nancheng, Dongguan, Guangdong, China
Email: info@cntosea.com